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Website Terms of Use



Welcome to our website.  These terms tell you the rules for using our website (our site).


Overview is a site operated by Wiltshire Wellness Limited ("We"). We are a limited company registered in England and Wales under company number 12589704 and have our registered office at 12, Wesley Drive, Benton Square Industrial Estate, Newcastle-upon-Tyne, NE12 9UP, England. Our VAT number is 348 5476 62.


To contact us about these terms of use, please email


By using our site you accept these terms


By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.  If you do not agree to these terms, you must not use our site.  We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 26 May 2020. 

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

(a) Our Privacy Policy. See further under ‘How we may use your personal information’.

(b) Our Cookie Policy, which sets out information about the cookies on our site.

(c) If you purchase goods or services from our site, our Terms and Conditions will apply to the sales.

Accessing our site

Access to our site is free of charge and is permitted on a temporary basis.  We do not guarantee that our site, or any content on it, will be available at all times or will be uninterrupted.  We reserve the right to suspend, withdraw, discontinue or change all or any part of our site without notice.  We will not be liable to you if for any reason our site is unavailable at any time or for any period.  

You are responsible for:

(a) Making all arrangements necessary for you to have access to our site; 

(b) Complying with these terms of use and ensuring that all persons who access our site through your internet connection are also aware of these terms of use and comply with them.

Changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.  However, please note that any of the content on our site may be out of date at any given time and we are under no obligation to update it.  

The content on our site is provided for general information only and as an indication of the products and services that we may be able to provide.  Any information, commentary or other materials posted on our site are not intended to amount to advice or representations on which reliance should be placed.   Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.  Any reliance you place on such information is therefore entirely at your own risk.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Prohibited uses

You may use our site only for lawful purposes.  You may not use our site:

(a) In any way that breaches any applicable local, national or international law or regulation.

(b) In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

(c) For the purpose of harming or attempting to harm minors in any way.

(d) To bully, insult, intimidate or humiliate any person.

(e) To send, knowingly receive, upload, download, use or re-use any material which is inaccurate, illegal (or which might promote illegal activity or advocate, promote or assist an unlawful act), defamatory, offensive, inflammatory, discriminatory, which breaches any legal duty owed to a third party or which might give the impression that it emanates from us.

(f) To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

(g) To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

(a) Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of these terms.

(b) Not to access without authority, interfere with, damage or disrupt:

     (i)   any part of our site;

     (ii)  any equipment or network on which our site is stored; 

     (iii) any software used in the provision of our site; or 

     (iv) any equipment or network or software owned or used by any third party.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You may not otherwise reproduce, duplicate, modify, copy, distribute or use for commercial purposes any of the materials or contents of our site without our express permission.

If you print off, copy or download, reproduce, duplicate, modify, copy, distribute or use any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Linking to our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.  We have no control over the contents of those sites or resources and the inclusion of any links should not be interpreted as endorsement by us of those linked websites.  We will not be liable for any loss or damage that may arise from your use of them.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.  However, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.  You must not establish a link to our site in any website that is not owned by you.  Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.  We reserve the right to withdraw linking permission without notice.  The website in which you are linking must comply in all respects with the content standards set out within these terms.

If you wish to make use of any material on our site, please address your request to

User-generated content and your responsibilities

Where our site includes any information and materials uploaded by other users of the site, this information and materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

In the event that our site allows you to post or upload information, you agree to indemnity and hold us harmless from all liabilities, claims and expenses that arise out of the content that you submit, post or transmit via our site.  You also agree to indemnity and hold us harmless from all liabilities, claims and expenses that arise out of or in connection with your use / misuse of our site or the use / misuse by any person for whom you are responsible or from your violation of these terms of use.  

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties.  We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.  We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out within these terms.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

(a) We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

(b) Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions.

If you are a business user:

(a) We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

(b) We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

     (i)  use of, or inability to use, our site; or

     (ii) use of or reliance on any content displayed on our site.

(c) In particular, we will not be liable for:

     (i)  loss of profits, sales, business, or revenue;

     (ii) business interruption;

     (iii) loss of anticipated savings;

     (iv) loss of business opportunity, goodwill or reputation; or

     (v) any indirect or consequential loss or damage.

If you are a consumer user:

(a) Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

(b) We will only use your personal information as set out in our Privacy Policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses and we will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


We will determine, in our discretion, whether there has been a breach of these terms of use through your use of our site.  When a breach of these terms has occurred, we may take such action as we deem appropriate.  Such action may include, without limitation:

(a) Immediate, temporary or permanent withdrawal of your right to use our site.

(b) Issue of a warning to you.

(c) Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to reasonable administrative and legal costs) resulting from the breach.

(d) Further legal action against you.

(e) Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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